Print Marketing 101: How to plan, design, write marketing materials, marketing tips
Print Marketing 101: How to plan, design, write marketing materials, marketing tips
Printing online: how to order four color, commerical printing

 

Priced Right Print's Terms & Conditions

 

Acceptance of Terms

Indemnity

Turnaround Time

Submission of Artwork and Graphics

Proof Approval

Color Proofing and Accuracy

Payment and Billing

Sales Tax

Changes and Cancellations

Shipping and Delivery of Printed Materials

Damaged Materials

Returns and Refunds

Copyright
Customer Content

Limitations and Liability

Customer Account and Passwords

Security and Privacy

 

Acceptance of Terms

All services provided by Priced Right Print are subject to Terms and Conditions of use, which we may update from time to time, without notice. By viewing or using this website, you and any entity you represent agree to be bound by the Terms and Conditions below. If for any reason you do not agree with these Terms and Conditions, please do not patronize our site.

Indemnity

You agree to indemnify and hold Priced Right Print, its affiliate companies, and their respective officers, harmless from any and all claims, including reasonable attorneys’ fees, arising out of your breach of any of these Terms and Conditions or in connection with your use of this site.

Turnaround Time

The estimated production turnaround time represented on this site is based on the typical number of hours or days it takes to produce a specific product.  Turnaround time--as calculated by this site--begins when you approve your PDF proof and "send your job to press."

  • Turnaround time varies by product and the service you choose (normal or rush), however, it will always be estimated when you are calculating costs during the "Instant Quote" phase of the process.  
  • Turnaround time does not include shipping time since that varies depending on the shipping option you choose.  Therefore, turnaround time is the number of days between your approval of a proof and the time your order is shipped. 
  • Turnaround time is calculated in business days and excludes holidays and weekends. If you provide proof approval on a weekend or holiday, turnaround time is calculated beginning the following business day.
  • Improperly prepared files, file omissions and errors that interfere with our ability to produce your job will delay turnaround.

Submission of Artwork and Graphics

We can work from PDFs and most native files.  The exceptions are files created in PowerPoint or Word; if you are using either of these programs you must convert your file to a PDF in order for us to print your job. 

Files created in RGB must be converted to CMYK before they can be printed on a four-color press.  This conversion may result in a slight shift in color.  By preparing and reviewing your files in CMYK, you will have a better idea of how your printed piece will look. 

Also, when preparing your document, be sure text and graphics are placed appropriately within crop marks.  If you are preparing a document with a bleed, we recommend that you build your file with an extra 1/8 of an inch on each side.  Please refer to the templates provided on our site for guidelines.

Color Proofing and Accuracy

At Priced Right Print our color standard is what is known in the industry as "pleasing color."  Because computer monitors vary, PDF proofs can be used to help display layout, text accuracy, and image placement and proportion, and to give a fairly accurate interpretation of color or density.  Although we will make every effort to match colors and/or ink densities as shown on PDF proofs, we cannot guarantee exact matches. 

Proof Approval

It is the client’s responsibility to review and approve the proof of all orders prior to actual printing. Any errors or omissions on the proof will show up on the printed piece.  Once the proof has been approved and a job has been "sent to print" by the client, no further changes can be made to that order. Priced Right Print will not accept responsibility for typographical errors, errors in spelling, grammar, punctuation, graphics, fonts or content. Priced Right Print will not be held responsible for client errors in finished product sizes, wrong cuts, or missing or incorrect folds.

If you need to make changes to your artwork after receiving your proof, please resubmit your files. There will be a $10 resubmit fee charged to your account. If you wish to receive a new proof, a fee of $5 for the second PDF proof also will be charged.

Payment and Billing

All prices are shown in U.S. dollars. Priced Right Print accepts Visa, Mastercard, Discover and American Express. 

A valid credit card is required to place an order, however, your card will not be charged until you approve the PDF proof we provide. Once a file is approved and "sent to print," all applicable fees, including printing, shipping and handling, and taxes, where applicable, will be charged to your credit card.  The exact amounts for each will be provided to you beforehand.

If you mistakenly or intentionally initiate a credit card chargeback, check stop-payment, or any other form of payment revocation, we will charge you a $50.00 processing fee in addition to the original payment.

Sales Tax

Orders shipped to a Michigan address will be subject to applicable sales taxes. This amount will be clearly identified in your order summary.  If your company is tax exempt, please call us prior to ordering so we can set up the appropriate accommodations.

Changes and Cancellations

Prior to proof approval, Priced Right Print allows customers to cancel orders.

Cancellation requests should be emailed to customerservice@pricedrightprint. com.  Orders not approved or completed -- or cancelled -- within 30 days of uploading are subject to a minimum proofing fee of $20. 

Once you have approved a proof, your job is "sent to press" and there can be no cancellations or changes to the artwork files, job specifications or printing turnaround time.

Shipping and Delivery of Printed Materials
Our shipment and delivery dates are based upon estimates provided by our shipping suppliers.  Priced Right Print will make every attempt to avoid delays in production and shipping, however, we will not be held responsible for delays caused by technical problems, shipping company delays, weather conditions or any other circumstances beyond our control.

In the event that unexpected production or shipment delays occur as a result of technical problems or equipment malfunction or failure, rush charges/fees will be refunded or waived by Priced Right Print, where applicable.  However, order cancellations will not be allowed.

Damaged Materials

If your order is damaged in transit, we will reprint your materials and ship them to you at no cost.  Please contact us within three days of receipt of your package to get a return authorization.  You must then return the entire order within 7 days of the date you received it.  Any charges related to expedited orders (rush printing or shipping) are non-refundable.  To receive a reprint you must include every piece (sheet) sent to you in unused condition, and you must comply with the timeframes stated above.

In the case that a customer supplies the wrong shipping address and a package is returned to PRP as "undeliverable," Priced Right Print will reship the package (to the corrected address) and charge the customer for the additional shipping.

Returns and Refunds
ALL SALES ARE FINAL.  In the unlikely event that you find what you believe to be a manufacturing error, please contact us within three days of the receipt of your package.  On a case-by-case basis, we will evaluate the work and determine if a discount, reprint or other resolution is appropriate. Priced Right Print reserves the exclusive right to judge what constitutes a manufacturing error or defect. 

There will be absolutely no discounts or reprints if Priced Right Print is not notified within three days of your receipt of the order.  Any charges related to expedited orders (rush printing or shipping) are non-refundable. To receive a reprint you must include every piece (sheet) sent to you in unused condition, and you must comply with the timeframes stated above.

Copyright
The content on this site is protected by copyright laws of the United States.  This website and its logo, may not, in part or in whole, be copied, imitated, reproduced, modified, transmitted, translated, distributed, adapted or disassembled in any fashion without written permission of Priced Right Print.

Customer Content

Copyright laws also pertain to any content you submit to Priced Right Print.  Priced Right Print will not be held accountable for any illegal use of copyrighted material by its clients.

You also agree to abide by all rules and regulations pertaining to online decency and appropriate and acceptable content.  You will not upload, post or send through the Priced Right Print site any content that is unlawful, infringing, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane, or any other material that could subject PRP to any civil or criminal liability.  Any such transmission will terminate your right to access the site.

In addition, you agree that content and or information obtained by Priced Right Print may be kept and disclosed if Priced Right Print is required to do so by law, or if Priced Right Print believes, in good faith, that it is necessary to disclose such content.

Limitations and Liability
Our liability is limited to the selling price of the product you purchase, and shall not include any consequential damages or damages for profit loss. 

Priced Right Print reserves the right to hold customer property as security for unpaid bills and to refuse service to any party for any reason it deems fit.

Customer Account and Passwords

Protection of account logins and controlling account access is your responsibility. Priced Right Print will not be held responsible for any password or access problems. Furthermore, all orders, actions, etc., placed through your registered account are your responsibility and not the responsibility of Priced Right Print.  You agree to immediately notify Priced Right Print of of any unauthorized use of your account,  Under no circumstances will PRP be liable for any loss or damage arising from your failure to comply.

Security and Privacy

Our site is protected by GeoTrust, one of the leading providers of e-commerce security.  This means that your information is transmitted using state-of-the-art Secure Sockets Layer (SSL) software, which provides the highest level of encryption or security possible.  In addition, we reveal only the last five digits of your credit card numbers when confirming an order.

For your own safety, we urge you to protect against unauthorized access to your password and to your computer by signing sign off when you finish using a shared computer.

If you have any questions about privacy at Priced Right Print, please contact us at customerservice @pricedrightprint.com.

Check out our print marketing products now.

 

Join the Printing Conversation!

Visit our blog.

Become a PRP Facebook fan.
Follow us on Twitter at PrintMaterials

 

Email:

Visit our blog for ideas

We use FSC
certified paper
Payment Processing